Staff Details

Navigate to Operators → Operator Details → Contact Management → Staff Details

➕ Add Staff

Adding new staff ensures smooth onboarding and access to the right systems.

Steps to Add Staff:

1. Click Add a new staff member.
2. Fill in the required details:
   • First Name & Last Name – Identity of the staff member.
   • Email – Login and communication credential.
   • Telephone Numbers – Optional, used for contact purposes.
   • Job Title – Role description (e.g., Venue Manager, Ops Lead).
3. Assign Persona (Role): Choose from predefined roles (e.g., Administrator, Editor) that determine permissions. Multiple personas can be assigned to a single location/ All locations
4. Assign Location: Link the staff to one or multiple venues or business units.
5. Select the Country of Registration.
6. Click Save to finalize the staff profile.

✏️ Edit Staff

Editing staff details allows updates to roles, locations, and user information as responsibilities evolve.

Steps to Edit Staff:

1. Select the staff member from the Staff Overview list.
2. Update fields as required:
   • Name, Email, Job Title, Phone.
   • Assigned Personas (roles).
   • Venue/Location assignments.
   • Country of Registration.
3. Save the changes.